Refund policy
Last updated September 22, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Returns/Exchanges
All returns and exchanges must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return/Exchange Process
To return or exchange an item, please email customer service at info@coalesceapparel.shop to obtain a printable return shipping label. After printing the return shipping label, place the item securely in its original packaging, affix the return shipping label, and mail your return.
Return shipping charges will be paid by us.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please note: Garment must be new and unworn.
Questions
If you have any questions concerning our return policy, please contact us at: info@coalesceapparel.shop
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